PeoplePerHour is a UK based company that was founded in 2007 by Xenios Thrasyvoulou. It is the leading marketplace for freelance talent in the UK, and in 2012, it was named by Wired UK as one of “Europe’s 100 Hottest Startups of 2012”. The platform offers clients a wide range of freelance specialities, divided into four categories:
PeoplePerHour has a clean and modern user interface that is easy to use, especially with the high level of support offered. There are detailed guides for using every aspect of the platform, both clients and freelancers should have no problem using it. At the time of writing this, there were 7,786 live jobs posted on the platform, and 103,665 curated freelancers. The site also offers resources for finding freelancers who are local to your area, and detailed research on the freelance marketplace as a whole.
How to get started on PeoplePerHour as a freelancer
After registering as a freelancer, which is fast and free, freelancers can create a profile. The platform gives a lot of helpful advice on how to do this successfully, and offers great support for new freelancers (known as Sellers on the platform). Freelancers have the option to upload work samples to their profiles and receive endorsements from previous clients or colleagues, in a way that is similar to how LinkedIn works. Endorsements won’t affect Seller feedback, but they do help profiles stand out more to clients (known as buyers on the platform).
PeoplePerHour differs from other platforms in that freelancers self-advertise their services, rather than exclusively bidding on projects posted by clients. These services are called Hourlies, a pre-packaged job that can be delivered for a fixed price within a set deadline. There is no limit on the kind of job that can be offered in Hourlies. Freelancers also have the option to feature their Hourlie, for a price (see below for more information).
Freelancers also have the option to bid on client posted projects in the traditional way; they can search for projects that match their skill set and then submit a proposal to win the job. However, there are a limited number of proposals that can be made each month, and more must be purchased if the freelancer wishes to continue bidding on projects.
Sellers who consistently offer high quality service to clients are rewarded with greater visibility, and their profiles will receive a badge with the letters CERT. The platform requires that Sellers meet certain conditions before they can receive this accolade. CERT Sellers are also ranked according to the level of quality they offer, for example Level 5 Sellers offer better services than Level 1 Sellers.
How to get started on ProjectPerHour as a client
The signup process for clients is also simple and costs nothing. They can get started quickly by browsing Hourlies, and trying out a Seller, although the scope of these projects is generally smaller. For larger projects, clients can post jobs and will soon receive proposals from interested Sellers. If the job is urgent, clients can list the job as urgent for a fee. They also have the option to select a suitable Seller or they can browse Seller profiles and directly contact a Seller to propose a custom job. Once clients have accepted a Seller or purchased an Hourlie, they will be asked to first deposit funds into an Escrow account so that the Seller can begin. This guarantees that payment will go to the Seller, should the job be completed to the client’s satisfaction.
If the client wishes to hire the Seller for additional projects, they can use the platform’s built in communication tool, WorkStream, to discuss projects needs and payment.
Fees and additional services
Use of the platform is completely free for Sellers, but as mentioned above, there are fees charged for featuring Hourlies and purchasing additional project proposals. Sellers receive 15 free proposals per month. The platform also charges the Seller a service fee:
- 15% (excl. VAT) on the first £175 (€210/$280) billed and paid by the Buyer.
- 5% (excl. VAT) on all work billed and paid for after that in the same month.
There are no fees required for clients, but as mentioned above, there is a fee for posting an urgent job. Clients may also encounter payment processing fees when using a Credit Card or PayPal to purchase services from Sellers.
Payment methods for clients and freelancers are:
- Visa and MasterCard – Credit or debit card
- Bank transfer (only available for clients when depositing funds from the Payments dashboard)
- PPH wallet (from Seller earnings or funds deposited directly)
- Finnish E-Banking
Pros and Cons for freelancers using PeoplePerHour
- Freelancers can advertise an unlimited number of services
- No membership fees
- Quick and easy registration
- Wide range of specialisms to choose from
- Very detailed FAQ available
- Clean user interface that is easy to use
- High service fee
- High competition
- Mostly used by smaller businesses, so pay may be lower
PeoplePerHour is a platform that is accessible to all freelancers, regardless of their experience. New users may struggle to find work due to the high competition they will face from CERT Sellers and those with a lot of endorsements on their profile. Experienced freelancers who charge more for their services may also struggle to find work due to clients paying lower rates.
Pros and Cons for clients using PeoplePerHour
- Quick registration
- Free to use
- Unlimited projects
- Solicit Sellers directly for custom projects
- Active customer support that responds to queries quickly and fairly
- Various payment issues
PeoplePerHour is a very accessible platform that connects clients with a wide variety of affordable freelance talent. The option to propose custom jobs to suitable freelancers is also advantageous to clients with specific needs.
Do you have any experience with this platform? Let us know in the comment section or rate it above.