Freelancer.com Review


freelancer-com-1

Freelancer.com (Freelancer Technology Pty Limited) is one of the world’s largest freelancing and crowdsourcing marketplaces. Founded in 2009 and listed on the Australian Security Exchange it has steadily grown over the past 8 years, acquiring other freelance platforms such as EUFreelance.com and Freelancer.co.uk.

There are currently 22.6 million registered users, and more than 10.8 million posted jobs, of which 18,000 are live jobs. As with many of the popular freelance platforms, there is an enormous range of freelance jobs available, and not just one specialty. Freelancer.com claims to have “experts representing every technical, professional and creative field”.  According to research, the most sought after freelancers on Freelancer.com are the ones in design, media and architecture, and the skill most advertised by freelancers is writing. For designers, there are also regular contests hosted by clients offering larger amounts of money for designing something that the client requires; a new company logo for example.

How to get started on Freelancer.com as a freelancer

Registering yourself as a freelancer is very simple, and unlike other platforms you won’t need to wait for approval before you can begin applying for jobs. Simply register an account, create a profile, and list your skills. After this you will automatically be redirected to the main user hub and a list of ‘jobs that match your skills’ will be displayed below. The results displayed are completely searchable and a number of filters can be applied.  You can even search for specific types of projects by using keywords.

Once you’ve found a suitable job to apply for, open the project and select ‘Bid on Project’ to apply. Projects advertised by clients are either fixed price or based on an hourly rate. You are able to choose how much you want to charge for your services and how long it will take you to complete the project, as long as it is within the range specified by the client. On the other hand, if you want to enter a contest, you need to submit your design first and you will only be paid should you win the contest. It’s free to submit a design.

To improve your chances of securing projects and potentially earning more money, freelancers can also certify their skills by doing tests on the platform. Every kind of skill can be tested and certified, if the freelancer passes, with many industry specific tests available.  The level 1 tests cost $5 to take and the price increases for higher levels.

How to get started on Freelancer.com as a client

freelancer-com-2Clients can also register, post projects and talk with freelancers, all for free. For clients the signup process is also very simple. They need to create a profile, and then create their project or contest. In order to find the most suitable freelancers, clients should carefully list the skills required and describe it in detail. Clients can choose a fixed rate or an hourly rate for their project, depending on their needs and timescale. After that it’s up to the client to sort the proposals they will receive from freelancers and choose the most suitable person(s) for the job. As opposed to a project, a contest allows you to receive finished designs from freelancers. All you need to do is select the winning design and use it for your intended purpose.

Rating system for freelancers and clients

A rating and review system is being used on Freelancer.com for both clients and freelancers. After a job has been completed, the client and freelancer can leave feedback for each other and rate the experience of working together. It is possible to view the feedback given to the freelancer/client by previous clients/freelancers and their job history, the platform calls this reputation. A higher reputation will give a much better chance of securing a job/the best freelancers.

Fees and additional services

Freelancer.com charges 3% commission on all projects, deducted from the potential earnings of the freelancers. As mentioned above, there are also additional fees for freelancers to certify their skills, beginning with $5 for level 1 skills.

Freelancers

If you are a freelancer, you will have the option to supercharge your bid and it ensures that your bid will be the first one seen by the client. You can also pay a smaller sum of money to highlight your bid, meaning it will stand out from the others.

In order for freelancers to get the most out of the platform a monthly membership is required, as the free membership plan only allows you to bid on 15 projects per month, which isn’t a lot considering how many jobs are available and the sheer number of other freelancers using the platform.  For $4.95 a month, the basic plan gives you:

  • 50 bids
  • 50 skills
  • 5 employer followings

There are other plans that give you more of these, with the most expensive one being the Premier plan, which costs $59.95 a month and gives you:

  • 1500 bids
  • 400 skills
  • Unlimited employer followings

With higher membership fees, you also get the option to daily withdraw your earnings, something that is unavailable on the Basic plan. The more expensive membership plans also give you more benefits, such as:

  • Custom cover photo
  • High value project bidding

Clients

The membership plans for clients are priced in the same way as the freelancer plans. Additional benefits gained from the more expensive plans for clients are:

  • Free project extensions
  • External Invoices
  • Free Sealed Projects – the option to prevent freelancers from seeing existing bids
  • NDA projects – Private projects that require freelancers to sign a non-disclosure agreement first

Payment methods

Payment methods for clients and freelancers are:

  • Credit Card
  • PayPal
  • Skrill

Earnings can be withdrawn via:

  • PayPal
  • Skrill
  • Freelancer Debit Card (may not be available to all users)

One of the nice features that Freelancer.com has is a Desktop app that allows freelancers to track their progress, hours worked, and communicate with clients. There’s also a free mobile app that enables clients to message the hired freelancers on the go.

Perhaps the most disputed element of the platform is the payment system. Trust Pilot and several other notable websites report users encountering various issues with the payment system. Clients have reported not being able to release funds once the project has been completed, and freelancers have reported not being able to receive funds. Despite this, the number of freelancers and clients using the platform continues to grow steadily.

Pros and Cons for freelancers using Freelancer.com

Pros:

  • Thousands of jobs available
  • Jobs for every industry
  • No approval time needed
  • Registering is easy to use
  • Easy to navigate
  • Fixed price and hourly rate
  • Feedback system for clients

Cons:

  • Clients are often vague in their requirements
  • Low pay
  • Possible issues receiving/sending payment
  • Unfair advantages for those who choose to supercharge/highlight their bids
  • Some projects are uneconomical for those living in more expensive countries
  • Paid membership is essential for making the most of the platform

In conclusion, this platform is most accessible for casual users who are just starting out as freelancers.

Pros and Cons for clients using Freelancer.com

Pros:

  • Millions of registered freelancers to choose from
  • A vast variety of skills
  • Registering is easy to use
  • Easy to navigate
  • Low pay
  • Fixed price, hourly rate and contests
  • Feedback system for freelancers

Cons:

  • A wealth of freelancers does not necessarily mean good quality
  • Possible issues receiving/sending payment
  • Getting more freelancers to bid on your project requires additional paid services

Freelancer.com is very accessible for any kind of client, whether the job is big or small, there will be someone willing to do it. This is especially true when you need several freelancers with a variety of skills to work on your project. There’s no need to search through several different platforms to find them, making project management easier.

Do you have any experience with this platform? Let us know in the comment section or rate it above.

paul

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